We Respect Your Privacy.

This privacy policy has been compiled to better serve those who are concerned with how their “Personally Identifiable Information” (PII) is being used online. PII, as used in U.S. privacy law, refers to information that can be used on its own or with other information to identify, contact, or locate a single person.

Please read this privacy policy carefully to understand how we collect, use, protect, and handle your information.

What Personal Information Do We Collect?

When visiting or interacting with our website, we may collect the following information:

• Name
• Email address
• Mailing address
• Phone number
• Any other details voluntarily submitted through forms or communication

When Do We Collect Information?

We collect information from you when you:

• Fill out a contact form
• Request service or information
• Subscribe to communications
• Interact with our website

How Do We Use Your Information?

We may use the information we collect in the following ways:

• To respond to inquiries and provide requested services
• To improve our website and customer experience
• To send service-related updates or communications
• To follow up after correspondence, including email, phone, or SMS
• To send periodic emails or messages regarding services, promotions, or updates

SMS Communication & Consent

By providing your phone number, you consent to receive SMS (text) messages from KJ’s Garage Door Repair related to your service requests, appointments, and follow-ups.

• Message frequency may vary
• Message and data rates may apply
• You may opt out at any time by replying “STOP”
• For assistance, reply “HELP” or contact us directly

SMS consent is not shared with third parties or affiliates for marketing purposes.

Who Do We Share Your Information With?

We do not sell, trade, or rent your personal information.

We may share your information only with:

• Trusted service providers who assist in operating our business, such as hosting or communication tools
• Legal authorities when required to comply with applicable laws

All third parties are required to keep your information confidential.

How Do We Protect Your Information?

We implement security measures to maintain the safety of your personal information, including:

• Regular malware scanning
• Secure systems and networks
• SSL encryption for data transmission

We do not process financial transactions directly through our website.

Cookies

Yes, we use cookies to:

• Understand user preferences
• Improve site performance
• Analyze traffic and interactions

You can disable cookies through your browser settings, though some features may not function properly.

Third-Party Disclosure

We do not sell or transfer your personally identifiable information to outside parties, except as necessary to provide services or comply with legal obligations.

Non-personally identifiable data may be used for analytics or marketing purposes.

Third-Party Links

We do not include or offer third-party products or services directly on our website.

Google Services

We may use tools such as Google Analytics to better understand user behavior. These tools may use cookies and similar technologies.

You can opt out through Google Ad Settings or browser add-ons.

California Online Privacy Protection Act (CalOPPA)

In accordance with CalOPPA:

• Users can visit our site anonymously
• Our privacy policy link is clearly accessible on our website
• Users will be notified of changes on this page

Users can request changes to their information by contacting us directly.

Do Not Track Signals

We honor Do Not Track (DNT) signals and do not track users when DNT is enabled.

Children’s Information (COPPA)

We do not knowingly market to or collect information from children under 13 years old.

Data Breach Notification

In the event of a data breach, we will notify affected users:

• Via email within 7 business days
• Via website notification within 7 business days

CAN-SPAM Compliance

We agree to:

• Not use misleading email subjects or addresses
• Clearly identify messages as advertisements when applicable
• Include our business contact information
• Honor unsubscribe requests promptly

Users may unsubscribe at any time using the link provided in emails.

Accessibility of This Policy

This privacy policy is easily accessible via our website and should be linked:

• In the footer of every page
• Near any form where personal information is collected

Contacting Us

If you have any questions regarding this privacy policy, you may contact us using the information below:

KJ’s Garage Door Repair
Phone: 408-389-8750
Email: